As you all know, cases of the novel Coronavirus (COVID-19) have now been confirmed in 195 countries, areas and territories around the world, including India. A public health situation of this scale requires all of us to come together as a community in a concerted effort to prevent further cases.
To ensure the safety of our employees and customers amid Coronavirus (COVID-19) disease – and as per the March 24th announcement of the central government – we have stopped all deliveries, exchanges and returns until April 14th, 2020. However, you will still be able to place an order as usual on our website. We will make sure to expedite all backlogged orders via priority shipping post April 14th.
For returns and exchanges
Please note that the 21 days of lockdown will not be taken into account in your 15-days return window as per the policy stated on our FAQ page. For example, if you’ve received a swimsuit on March 23rd, you will have until April 28th to return a product.
We’d like to use this opportunity to encourage all of you to exercise utmost caution and help us curb the spread of this disease. One of the most important things we need to do as a community is to educate ourselves from credible sources of information about COVID-19 in order to keep us and our loved ones safe.
WHO is regularly issuing updates about the disease. Follow them to keep yourself informed about Coronavirus.
We could not be more grateful for your support and patience in this time of need. We at PA.NI will be using our platform for sharing inspiring content, thoughts that make us smile and reflect. As we all self-isolate, please remember that you are not alone!
Stay safe and take care!
Waves of love,
Leila and the PANI team