Questions

Your order

Once you place an order, you will receive an e-mail from PA.NI with an invoice and order number. When your order is shipped, we will send you a confirmation e-mail containing a tracking number. If you do not receive any confirmation within 1-2 days, please e-mail us orders@pa-ni.in

We will try our best to ship your package within a day of the order being placed. It generally takes 5-7 working days for the order to be delivered to your doorstep. You may use the tracking number shared with you by e-mail to check the status of the delivery.

If your order is late, please e-mail us at orders@pa-ni.in with "Late order: [your order number]" as the subject line. We will get back to you within 24 hours.

Shipping & Returns

We currently do not ship outside of India. But sign up to our newsletter and stay posted about our pop up stores - we may stop by a city near you!

E-mail us at returns@pa-ni.in with your order number as a subject line. We will e-mail you a return label with our return instructions.


You may choose to exchange the product for another one of the same value or request a refund. If you would like a refund, please let us know in the email body.


We will refund you the money using the same mode of payment used for the purchase, within a period of 10-15 days from the request date. No refunds will be provided for Cash On Delivery payments - only exchanges are applicable in this case.


Please note that in order to get a full refund, the swimsuits will have to be returned in good condition with all tags and hygienic stickers. We will not accept clothes that have been worn or washed.

Contact

We currently do not have a shop, but subscribe to our newsletter at the bottom of the page in order to get alerts about our pop-ups stores and trunk shows.

We would love for you to get in touch! Feel free to drop us a mail at hello@pa-ni.in. We'll get back to you as soon as possible.

Still have gnawing questions?

E-mail us at info@pa-ni.in or DM us on Instagram